Shipping and Returns

Shipping and Returns:

Shipping: We offer shipping across Canada using Canada Post tracking to ensure your one-of-a-kind products arrive safely. While this option may be slightly more expensive than regular mail, it provides peace of mind by protecting your unique items during transit.

Returns: All custom orders are non-refundable and non-returnable. For ready-to-ship items, returns are accepted under the following conditions:

  • The item has not been worn.

  • Tags remain attached.

  • The item is still in sellable condition.

If you’re in the London area, items can be dropped off directly at my home studio. Alternatively, items can be shipped back at your expense. Once items are received and verified to be in new condition, a refund will be processed.

To avoid the need for returns and refunds, please consult the size chart or contact us directly to confirm sizing before making a purchase. We’re happy to help ensure you choose the perfect fit!